Privacy and Data Monitoring & Cookies


Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through  “Internet browser cookies – what they are and how to manage them”

If you’d like to learn how to remove cookies set on your device, visit ‘Our use of cookies’

Cookie Content Expiry
Random 32 character hex sequence Web site session ID Current browser session
trcusr This cookie is set by the visitor location system to aid in the tracking of unique visits. 19th Jan 2038
cltid This cookie is set by the visitor location system to aid in the tracking of unique visits. 19th Jan 2038
js_vsid This cookie is set by the visitor location system to aid in the tracking of unique visits. After 10 minutes

Google Analytics

This website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.

Cookie Content Expiry
_utma randomly generated number 2 years
_utma randomly generated number 2 years
_utmb randomly generated number 30 minutes
_utmc randomly generated number session
_utmz randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search) 6 months randomly generated number

For further details on the cookies set by Google Analytics, please refer to the Google Code website.

Third party cookies

Mal’s Shopping Cart

Cookie Content Expiry
ckcart Shopping cart info Current browser session

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ section within your browser should tell you how.

Alternatively you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. These numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third parties collecting any data regarding your interaction on our website, please refer to their website for further information.


Our use of data is governed by our registration under the 1998 Data Protection Act (Registration Number Z8922894, 8th February 2005).

During your use of this web site you may be asked for your name, address, e-mail address, organisational affiliation, telephone numbers, all of which is “Personal Information”.

Your Personal Information will be used for the following purposes.

To enable you to register interest in, or to purchase our services.

To enable us to contact you, by email, post, or telephone on matters relating to our business.

To enable us fulfil our obligations as a Moodle Partner to maintain a record of our clients and potential clients.

This site is not itself equipped to handle credit or debit card transactions. All credit and debit card transaction are handled by a third party processor, currently PayPal, who have their own separate privacy and data processing policy.

We have the facility to monitor and record connections to and from our web sites. The monitoring data collected includes browser type, domain names, traffic volumes, times, dates, geographic location, IP information, and data posted from web-forms. We reserve the right to analyse this information from time to time.

International Transfers of Data. This site is hosted in the UK. Web forms use the Wufoo service, hosted under the US, Mals’s Shopping Cart is hosted in the Isle of Man. We are required to maintain records as part of our obligations as a Moodle Partner, the server on which these records reside is outside of the European Economic Area. In using this website you give your consent to such transfers of data outside of the European Economic Area. Any transfers made will, as far as possible, be in full compliance with all aspects of the Data Protection Act

If you have any questions about the above please contact us using the contact details at

7th January 2016