Job Vacancy

Moodle/ Totara Learn Implementation Specialist

Job Description

  • Status: Full Time
  • Salary: Competitive with additional car allowance
  • Benefits:  Company Pension, Cash health plan, Up to 33 days holiday
  • Location: Home office or Telford, Shropshire office

Why this is a fantastic opportunity

  • HowToMoodle has an additional opportunity to join our Solutions Team working with our clients across the UK.
  • We’re a long standing and well-respected leader in our field. We’re the longest established UK Moodle Partner and a Totara Platinum Partner.
  • We work with big brands across commercial, public and third sectors as well as other organisations you’ve never heard of.
  • We’re passionate about helping our existing clients succeed.
  • Our world is highly competitive, fast paced and always changing. It’s exciting and different every day.
  • We’ve achieved year-on-year double digit growth in recent years, we don’t intend on slowing down.

About the role:

Client work

  • Visiting clients on-site for delivery of training and consultancy
  • Facilitation of live online training and consultancy sessions
  • Help deliver successful LMS implementations by configuring the LMS to client requirements
  • Review client training materials to convert to eLearning
  • Development of Moodle and Totara Learn courses based on defined client requirements
  • Proactive management of client relationships

Sales support

  • Reviewing of client RFPs to identify a potential LMS solution
  • Pre-sales consultations with prospective clients to identify the right solution for their requirements
  • Tailored live system demonstrations to prospective customers
  • Creation of standardised recorded system demonstrations

Marketing support

  • Write blogs, prepare and host webinars and create other material for the website and social media on the systems and industry related topics

Technical support

  • Be the systems expert for escalation of support tickets and other systems related support for the technical team

Other

  • Promote our systems and services at exhibitions and conferences
  • Developing resources for internal and external use to support the use of Moodle and Totara Learn
  • Closely follow new releases and features, plus maintain active involvement in the Moodle and Totara Learn communities

Please apply if the following describes you:

  • Minimum 2 years Moodle and/or Totara Learn experience
  • Strong desire to help others succeed
  • Excellent client facing skills – consultative / training
  • Able to relate to the organisational development needs of a varied client portfolio
  • Excellent written and verbal communication skills
  • Methodical and creative approach to problem solving
  • Good understanding of current online learning trends.
  • Flexible approach to working including on-site with clients when required.
  • Ability to work independently as well as part of a team.

Sound like you? We’d love to start a conversation!

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